The Medical Concierge Group (TMCG)

The Medical Concierge Group (TMCG) is a Digital health enterprise incorporated in Uganda (HQ), Kenya and Nigeria since 2012. It comprises a portfolio of innovative healthcare ventures including health call centres, mobile clinical services, health content development and healthcare enterprise software solutions.

These largely target the growing tech-savvy youth population, young families and can be accessed from the convenience of a home, workplace, or school. The call centre is unique because it allows patients to directly contact medical practitioners without the time delays experienced in waiting rooms.

Medical issues that do not require hospital visits can ably be resolved on phone and those needing a specialist or diagnostic unit are subsequently referred. We also operate other mobile and online platforms for health information dissemination, patient engagement and a referral system to specialist care and diagnostic services.

Services

1. Telehealth Consultations

TMCG’s telehealth service provides a free consultation with a primary care doctor, pharmacist and specialists 24 hours a day, 7 days a week at no extra cost other than the routine tariffs. 

2. Mobile Laboratory and Medicine Delivery

For the convenience of clients, TMCG has provided an opportunity where they can have their laboratory samples picked and collected from wherever they are, and their results delivered to them without having to go to a health facility. 

3. Chatbots and Artificial Intelligence (AI)

TMCG has integrated AI into their telemedicine offerings to provide faster and more accurate clinical decision support to reach even more people.